Ideal Account Profile – Identify accounts most likely to deliver qualified opportunities by analyzing organizational account level intent data and organizational trigger events
Inbound activity (requested demo, inbound call, chatbot convo, etc.)
High or accelerated traffic to your company’s home page, pricing page, etc.
10k report addresses an initiative relevant to your value prop
Existing relationship with your company’s channel
Intent expressed on 3rd party networks, downloading relevant content or whitepapers
Press release relevant to your solution’s impact, M&A, organizational restructuring, etc.c
High or accelerated freemium usage at the account level (only valid if product offers a freemium model)
Just received series-A, B, C, VC, Angel funding press releases – understand what each round of funding means in terms of resource allocation
Ideal Client Profile – Identify individual prospects within target accounts that are most likely to convert to a qualified opportunity by analyzing individual intent data and trigger events.
3rd party intent data (TechTarget prospect, downloaded relevant network content)
Inbound calls, emails, demo requests, etc.
Freemium user
Used your solution at a previous role
Recently promoted
LinkedIn posts related to your solution/value proposition
Job Title relevant to your solution (For cybersecurity software, target IT and CISO’s)
“Above the Line” – decision making authority or ability to champion (titles, departments, etc.)
Previous activity in CRM (old closed-lost opps, stagnant open opps, etc.)
LinkedIn TeamLink
Account Research – Process for determining accounts in your territory that match your IAP.
Refer to CRM for account activity, insights, closed-lost opps, stagnating open opps, etc.
Analyze 1st party intent data (DemandBase, GoogleAnalytics, Pardot reports, etc.)
Analyze 3rd party intent data (TechTarget, partnership networks, etc.)
Leverage CRM, 1st Party intent data, and 3rd party intent data to determine commonalities by departments, location, line of business, and business unit – this allows you to customize your message further and optimize the impact of your value proposition
Speak with your Account Executive and previous account SDR for account insights
Scan 10k report for initiatives you can relate to your solution
Search LinkedIn/DiscoverOrg for management changes and organizational restructuring
Ask the channel if they have an existing relationship with your target account
Leverage LinkedIn TeamLink to see if there is potential for an inside introduction (especially C-suite connections)
Research your board of advisors to determine any advisory/investment overlap between your company and your target account – potential introduction
Scan news outlets and publications for press releases, funding announcements, M&A,
Account Based Messaging – relate your account level messaging to what matters to their organization, and leverage social proof specific to their company, industry, and/or vertical. This is the scalable approach to targeted outreach.
Leverage cultural buzzwords to frame yourself as an insider, crack the organization’s social DNA (i.e. “Delivering happiness” at Zoom”
Understand what matters to the account (e.g. values, mission, 10k, how they operate, how they make money, raison d’etre, etc.) and use to frame value proposition
Leverage case studies relevant to the account’s industry or vertical
Leverage current freemium activity, use cases, and impact if applicable
Leverage account insights gleaned from your CRM
Prospect Research -
Analyze 1st party intent data (DemandBase, Pardot reports, web traffic, etc.)
Analyze 3rd party intent data network (TechTarget prospect, partnership networks)
Leverage CRM, 1st Party intent data, and 3rd party intent data to determine commonalities by departments, location, line of business, and business unit – this allows you to customize your message further and optimize the impact of your value proposition
Reference LinkedIn for TeamLink connections for potential intro (use filter to do en-masse)
Reference CRM for contact outbound and inbound activity, previous opps, etc.
Use ZoomInfo, DiscoverOrg, and/or Sales Navigator to filter account for prospects that align with your ICP and account research (i.e. title, location, LOB, BU, department, etc.)
Prospect Messaging – relate your individual messaging to what matters to the prospect, and leverage social proof relevant to his/her title, LOB, BU, department, company, industry, and/or vertical. This approach is not scalable and requires high time investment per prospect, this should only be used if the prospect fits your ICP – ideally prospect level plays are run after account level plays have produced high potential prospects.
Reference LinkedIn for recent promotion, previous role at a company that uses your solution
Understand what matters to the prospect (role responsibility, executive initiatives, path to promotion, etc.)
Leverage insights gleaned from activity in CRM
Leverage case studies related to his/her title, department, LOB, BU, company, or industry/vertical
Leverage current/freemium usage as social proof, prioritize in this order: department, BU, LOB, account, external organizations in their industry/vertical
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